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1. Where is the Clinic located?
2. When is the clinic open?
3. Who runs the clinic?
4. What services are offered?
5. Who is eligible to be seen at the clinic?
6. Can you treat my condition at the clinic?
7. Do I have to pay?
8. What if I don't speak English?
9. How long should I expect my visit to take?
10. How is the HAVEN Free Clinic different from the Fair Haven Community Health Care Center?
11. Should I bring anything to my visit?
12. How do I make an appointment?
13. Do you take walk-ins?
1. Where is the Clinic located?
The clinic is located at 374 Grand Ave in the Fair Haven Community Health Care Center (FHCHC).
2. When is the clinic open?
HAVEN Free Clinic accepts patients between 9am and 12pm each Saturday. Appointments are encouraged, but some walk-in patients will be accomodated. All patients who check in before 12pm will be seen that day.
3. Who runs the clinic?
HAVEN Free Clinic is run by a group of students from the Yale School of Medicine, the Yale School of Epidemiology and Public Health, the Yale Physician Assistant Program, and the Yale School of Nursing in collaboration with FHCHC. All healthcare services are provided by Yale Health Professions students, under the supervision of physicians and nurse practitioners from the Yale community and FHCHC.
4. What services are offered?
- Primary Care
- Physical exams
- Women's Health services including pelvic exams (including Pap smears), breast exams, mammograms, pregnancy tests
- Urgent/acute primary care for adults
- Management of a certain (but not all) chronic conditions
- Vaccinations
- Health screening for high cholesterol, diabetes, hepatitis, hypertension, HIV, sexually transmitted infections, and tuberculosis
- Specialty Care Referrals
- Limited referrals to specialty care services
- Pharmacy
- Onsite dispensing of prescription medications
- Assistance identifying and applying to Pharmaceutical Assistance Programs for medications that need to be taken chronically
- Social Services
- Eligibility screening and assistance in applying for Title 19 and other federal, state, and private health insurance programs
- Referrals to organizations providing social services in the New Haven community
- Health Education
- One-on-one wellness and diagnostic counseling
- Nutrition advisement
- Written information about various health issues
5. Who is eligible to be seen at the clinic?
In order to be seen at the clinic, you must:
- Be 18 years or older
- Not currently have health insurance
- Live in Fair Haven (zip code 06513)
- Not already be a patient at the FHCHC
6. Can you treat my condition at the clinic?
We are unable to provide prenatal care, pediatric care, or care for individuals with HIV/AIDS. We do provide care for several common chronic conditions such as diabetes and hypertension. If you have previously been diagnosed with a complicated chronic condition that may require specialty care, please contact us at freeclinic@yale.edu to see if we are able to provide you with the care you need.
7. Do I have to pay?
No! All our services are free.
8. What if I don't speak English?
Every Saturday we have a staff of Spanish translators onsite to assist people who do not speak English as a first language. If you are most comfortable in a language other than Spanish, please let us know so we can work with you to find a translator to assist you.
9. How long should I expect my visit to take?
This depends on the kind of medical issues you have and how many patients we are seeing that day. You should expect your first visit to take several hours, especially if it has been a long time since you last saw a primary care physician.
10. How is the HAVEN Free Clinic different from the Fair Haven Community Health Care Center?
Although the clinic operates out of the FHCHC building, we are a separate clinic with different policies, administration, and care providers. You can be a patient at either the HAVEN Free Clinic or FHCHC, but not both.
11. Should I bring anything to my visit?
If this is your first visit, please bring all the medications you are currently taking including prescription medications as well as any herbal remedies, vitamins, or supplements. If you were referred to us from the Emergency Room, please bring your discharge instructions. You might also want to bring a book or magazine to read in case of a long wait time.
12. How do I make an appointment?
Call (203) 314-9305 on Wednesdays from 6-8pm or Fridays from 3-5pm. There are both English and Spanish speakers available to help you make an appointment.
13. Do you take walk-ins?
We do see walk-ins. However if you are able to make an appointment, please do so. This will shorten your wait time because patients with appointments are seen before walk-ins.
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